Tenant Resources
Tenant Portal
Welcome to your tenant dashboard. Pay rent, submit maintenance requests, and access important documents — all in one place.
Emergency? For urgent issues (flooding, fire, gas leak, no heat/AC), call immediately:
(205) 800-1381Pay Rent Online
Make your monthly rent payment securely and conveniently. Set up autopay to never miss a due date.
- Secure online payment portal
- ACH bank transfer or card payment
- Set up automatic recurring payments
- View payment history & receipts
Maintenance Request
Submit a maintenance request and our team will coordinate repairs promptly. For emergencies, call us directly.
- Submit requests 24/7 online
- Upload photos of the issue
- Track repair status in real-time
- Emergency line: (205) 800-1381
Lease & Documents
Access your lease agreement, move-in checklist, community rules, and other important documents.
- View your lease agreement
- Download move-in/move-out checklist
- Community rules & regulations
- Insurance requirements
Renters Insurance
All RollieJo Properties tenants are required to maintain an active renters insurance policy. This protects your personal belongings and provides liability coverage.
- Minimum $100,000 liability coverage
- RollieJo Properties listed as additional interest
- Proof of insurance required at move-in
- Policy must remain active throughout lease term
Move-In / Move-Out
We conduct thorough walkthrough inspections at both move-in and move-out to document property condition and protect your security deposit.
- Documented walkthrough with photos
- Condition report signed by both parties
- Security deposit reconciliation within 60 days
- Cleaning and repair guidelines provided
Need help? Contact your property manager:
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